A quick update on the forum outages

Hi everyone,

The forum has been growing fast. And we recently discovered some inefficiencies in the way we route things between our servers. These are occasionally bringing the forum to a halt.

The good news: we think we know what’s causing this, and are working to fix it. And this problem is only affecting the forum. It shouldn’t result in any data loss - just problems reaching the server.

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We’re in the process of re-routing everything, but it’s a big project. It may take several days.

In the meantime, we’re slapping on band-aids where possible to try and keep the forum from falling over completely.

Some quick tips:

  1. If you are signed in, be sure not to sign out. You may not be able to sign back in.
  2. If you’re getting a server error or a message about “too many connections from your IP address” and you have a VPN service, try switching it to a different country. This may help you get around these issues.

We’ll get this sorted out as quickly as possible. Thanks again for your patience.

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A timeline of the status on the updates is available here

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