Front-end certificate

Hi,
I have satisfied all the requirements for the front-end certification. But when I try to get the certificate, at step 3, I I get the message:
"It looks like you have not met all the requirements"
When I checked the web, it was found that it happened in 2015 and also in 2016 to somebody. It was somewhat quickly solved by Quincy and/or some other person whose name I do not exactly remember now. I need this certificate urgently. Please help me.

Ahammadunny Pathiaseril.
ahammadunny2@gmail.com
ahammadunny@hotmail.com

What is your freeCodeCamp username?

Hi,
My username is ahammadunny. Hope to hear from you
Ahammadunny Pathiaseril.

You have only completed the simon project.

Any chance you logged in with GitHub but created an account with email (or vice versa)?