I lost all my progress, is this since the new year or?

I lost all my progress, is this since the new year or?
0

#1

I just tried to log into FreeCodeCamp, to my progress, I was at 76 last time I was here. Now, everything, all progress I made, was gone and the bot said i have done just 2 things. Why is this Is it because this is a new year? It is very strange! I used to automatically be able to log in, and be right where i had left off last time. This is very frustrating and gives a bad impression to e of FreeCodeCamp.
Luckily I copy-pasted most of the lessons and saved them. But that is no whow I thought it would go, or is that what they mean with “Free”?

Frustrated!
Annabelle


#2

There are two different types of saved progress for Free Code Camp: your profile and your browser cache. However, there is also a known issue that may be affecting your account (see below).

Your completed challenges are all saved to your account in the FCC database. You can see the list of completed challenges and also the last submitted solutions by looking at your profile page.

If your profile does not include your completed challenges, here is my troubleshooting advice:

  1. Double check that you used the same method to sign in. Try logging out and back in again with the original method. Attempting to sign in with a different method will sometimes create a duplicate account. (FCC is taking steps to prevent this from happening in the future.)
  2. Double check that you aren’t on the beta site now and that you didn’t create your original account on the beta site by accident. (Yes, this does happen.)

Your progress tracking (map) is saved in your browser’s local storage. In-progress code is also saved in your local browser cache. If you are changing browsers or clearing your cache regularly you’ll have to use freecodecamp.com/map to navigate to your next challenge. Especially as you get to more complicated challenges that may take multiple sessions, I strongly recommend saving your in-progress work outside of the browser cache. This is a good opportunity to learn the ins and outs of your GitHub account, but you can also just save locally or use a service like repl.it which allows for versioning.

Known issue:

If your former progress cannot be found on your profile page, and your score has reset to 1, you have been affected by a known, but rare, issue. The team is working to resolve this issue.

If you want to start again, remember only the beginner and intermediate algorithms (marked on the map with a *), and the projects, are required to attain the front end certificate. Since your projects are likely hosted on Codepen, Surge or GitHub Pages, they have not been lost due to this reset - you can just resubmit them. Your algorithm solutions are the only critical solutions hosted directly on freeCodeCamp, so as you work on these be sure to push them to your GitHib repo, or store them with a service like Codepen, JSFiddle or Repl.

We’re sorry for the inconvenience and we are working hard to resolve future issues.


#3

Does this known issue also delete accounts? I tried logging in today to continue working after a brief hiatus from the holidays and my whole account was gone and I had to create a new one.


#4

Nope. Either your original account was on beta, you tried logging into beta, or you used a different sign-in method before.
There has, to my knowledge, not been any verified case of FCC accounts being deleted.