I emailed [email protected] a week ago, to inquire about lost progress on my account. At the time I had gone through all of the challenges up to, but not including the Front End Development Projects. No more marks next to the challenges, all accumulated points lost as well. I got a canned response, suggesting that I should log out of my account and back in. I had already tried that, but tried it again. Also tried logging in from different browser. Same results. It was also suggested that maybe I had created duplicate accounts. Don’t know how it would be possible, as I would have used the exact same email address and password.
Waited two more days, emailed them again, got the same canned response. Searched the forum here, and I see that it has happened to others, but it did not give me a clear answer.
My main concern, is that as I carry on through more challenges, that they may also be lost in the future. I am particularly worried about the challenges with the asterisks, because they are “challenges required for certifications.” It would really suck to do the Basic Algorithm Scripting Section, where I’m currently at, which FCC says takes approx 50 hrs, only to lose it all.
“Help me freeCodeCamp, you’re my only hope!”