Unable to Claim Certificate!

hey,
I am unable to claim my certificate for JavaScript Data Structures and Algorithms. I have accepted the academic honesty policy but once I claim and go to view it there is a pop up that displays

I have tried signing out, refreshing cache and using a different browser but none have worked.
Can I get some help please?

Thanks.

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A post was split to a new topic: Unable to Claim Certificate. Please help