Unable to Login to My Account

Hello,
I have been trying to login into my account in freecodecamp so that I can continue with my exercises and save my progress but I’m unable to login. After trying to sign in I’m redirected back to the Sign In page with an error message “Oops! Something went wrong. Please try again in a moment.”

If you are unable to log in it may be that you have a duplicated account. To solve this issue you will need to write to support@freecodecamp.org.

You can read more about the issue here

How long can we expect to wait to get a response from support@freecodecamp.org?